When sending mail from your local computer and you find that mails are not being sent,
Example Account setup for Internet Service Provider outgoing mail server restrictions
- Ensure you have the correct username and password details set in the account settings of your mailbox on your local computer. Note: Some usernames are of the format myname@ domainname.com instead of myname.
- Most internet service providers (for example, Bigpond) will only allow you to use their own outgoing mail servers. Be sure to set the outgoing mail server (SMTP server) according to your internet service providers rules when setting up your email.
The outgoing mail server for OPTUSNET is mail.optusnet.com.au
The outgoing mail server for BIGPOND is mail.bigpond.com
See below for a full list of Australian ISP outgoing mail servers
- Be sure you have not sent greater than the maximum allowed send size for your email server.
(default send size on all Bayside Solutions severs is around 20 Megabytes). Many accounts outside of Bayside Servers, have default maximum send and receive sizes under 10 megabytes, so your mail, if it is too large for them to receive, will be rejected by their server .... If this is the case and you forever see a mail in your OUTBOX, then go to the next point number 4.
- You must resize your attachment before you can send it.
a mail is stuck in your outbox. If there is a mail stuck in your outbox in Microsoft Outlook, do the following in Outlook.
From the menu bar select File->Work Offline.
Now go into the outbox and delete the mail and go back online.
- Be sure your mail application is not set to Offline - With Outlook, to switch it back Online, From the menu bar select File and check to see if there is a Tick next to "Work Offline". If there is, your outlook will not try and send and receive whether you tell it to send or not.
- The traffic limit has been reached for your domain and restrictions have been placed on your domains entire incoming and outgoing traffic. Exceeding the traffic limits on Bayside Solutions servers, will only push you through to the next level of hosting without any restrictions being placed on your services. This is stated in the policy and was agreed to when the service was paid for.
- Your server has been blacklisted - check here http://www.mxtoolbox.com/blacklists.aspx
- Be sure that you have set your outgoing mail server correctly for the current service you are using whether they allow you to use other outgoing servers or not. Do not use outgoing mail servers that do not relate to the service you are using or SPF filtering may occur on your emails at the recipients end.
username: myname@ domainname.com
incoming mail server : mail.mydomain.com
outgoing mail server(SMTP server) : mail.optusnet.com.au
||Outgoing Mail Server
|Blink Internet :
|People Telecom :
|Three (3G Mobile) :
|Virgin Mobile 3G
** Unwired accounts require authentication on the outgoing mail server. The username is 'username.unwired' and the password is as provided.